Política de privacidade
Privacy Policy
Last updated: August 2026
1. Introduction
Bottega Ritiely ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
2. Data Controller
Bottega Ritiely is the data controller responsible for your personal data. For any privacy-related questions, contact us at support@tomibrand.com.
3. What Data We Collect
We collect the following personal data:
- Name, email address, phone number, and delivery/billing address
- Payment information (processed securely by our payment providers)
- Order history and browsing behaviour on our website
- Device and technical data (IP address, browser type, cookies)
4. How We Use Your Data
We use your data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and services
- Send marketing communications (only with your consent)
- Comply with legal obligations
5. Legal Basis for Processing (EU/GDPR)
For customers in the European Union, we process your data based on:
- Contract performance — to fulfil your order
- Legal obligation — to comply with applicable laws
- Legitimate interests — to improve our services and prevent fraud
- Consent — for marketing communications
6. Sharing Your Data
We do not sell your personal data. We may share it with trusted third parties, including:
- Shipping and logistics providers
- Payment processors
- Marketing and analytics platforms (e.g. Shopify, Meta, Google)
All third parties are required to handle your data securely and in accordance with applicable law.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law (typically up to 7 years for tax and accounting purposes).
8. Your Rights (EU/GDPR)
If you are located in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at support@tomibrand.com.
9. Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through our cookie consent tool or your browser settings.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact
For any questions about this Privacy Policy, please contact us at support@bottegaritiely.com.